- Smooth flow of orders, order confirmations and follow-ups within SLA management
- Support our NPI team with all order processes such as cancellations, order confirmations and new deliveries following complaints and follow-up
- Preparation of various documents e.g. order confirmations from customers and suppliers and conduct negotiations for a win-win situation
- Answering and coordinating internal and external customer inquiries about the order process
- Optimization and monitoring of the executed processes with the goal of high customer satisfaction

Inside Sales (m/f/d) – Order entry
Fine Line Gesellschaft für Leiterplattentechnik mbH • Hilden • Sales & Account Management
Hilden, Germany
Are you our new order entry specialist (m/f/d) who loves customers, sales and administrational tasks ? Then we are exactly looking for you !
Within this function you will work together with our young international team of 6 professionals on optimizing the service and sales to our customers. We offer the option to work remotely and maintain a solid work-life balance.
Before you start you will enter a 3 month onboarding schedule where we will onboard you to feel safe and confident to accelerate in our services and sales. After that we will take care together of your growth and offer a constant personal development plan.
The culture we set is one with high self-responsibility and autonomy.
Job Responsibilities
Job Requirements
- Proactive, assertive personality with a desire to support internal and external customers
- Good communication skills and empathy
- Very good time management and ability to multitask
- Good knowledge of Microsoft Office / ERP / CRM (Salesforce) systems
- Additional technical affinity and knowledge of printed circuit boards is a plus
- Excellent language skills in Dutch or German
- Good knowledge of English (written and spoken)
We offer:
A permanent position with good conditions
A long-term perspective in a constantly growing, future-oriented international sales company
A modern corporate culture
Attractive working and contractual conditions
Flexible and family-friendly working hours - flexi-time/part-time/full-time
Home Office incl. free equipment (screens and a height-adjustable desk)
An attractive salary package, laptop, monitors and, if applicable, cell phone
Extensive Onboarding
Self-managed vacation
Regular feedback and development meetings
Targeted support through access to our self-learning platform with numerous online courses
Free coffee and water are a matter of course for us, as well as a familiar working atmosphere and respectful cooperation
Free parking and good public transport connections
Company pension plan and additional payment for capital-forming benefits
"Employees recruit employees" bonuses
Yearly 300 € health budget for individual use partly possible
The right place for your talent
Fineline Global is a leading distributor of PCB technology and supply chain solutions worldwide. With more than 10 offices all over the world, supplying 130 million circuits every year, to over 3,000 customers globally, Fineline Global has a lot to offer. But more than what we do, we are most proud of our people and their talent.
Being a part of Fineline lets you enjoy the advantages of a large multinational organization, while maintaining an intimate local atmosphere. At Fineline Global, it’s important for us to invest in both your personal development and your professional expertise!
Across all of our wonderful diversity, we find the “fine line” that connects us to one another and makes us who we are. Come join us at Fineline Global, we are waiting for you!

Printed circuit boards form the basis of all electronic devices in our daily lives; they are used in automotive, solar, aerospace and industrial electronics, among others. A printed circuit board, or PCB, is the carrier for electronic components that make an electrical connection. Printed circuit boards are customized products and require an exact description of the specific performance of the individual board.